FAQs - Access

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Are consultants working for my organisation entitled to access the website or data?

Consultants who have been appointed to deliver specific work on behalf of a registered organisation are also entitled to register for access to Active Places Power, or the data on it, free of charge. They too will be bound by the User Agreement Terms and Conditions. The consultant should register separately to the contracting organisation, providing details of the request and an estimate on the duration that the accounts need to remain active in order for the contracted work to be completed.

How can I register / access Active Places Power?

Active Places Power is a password protected website. Users are assigned different rights according to their needs and level of use.

To register please complete the online form - see "Register" link on the homepage. Depending upon your organisation and your requirements, access may be granted automatically.

When registering with the website you will be asked to agree with the following Terms and Conditions:

- Website Terms and Conditions - http://www.activeplacespower.com/Content/Active_Places_Power_Website_Terms.pdf

- Open Data Licence - http://www.activeplacespower.com/Content/ActivePlacesOpenDataLicence.pdf

- Privacy Statement - http://www.activeplacespower.com/Content/Active_Places_Power_Privacy_Statement.pdf

How can I reset my password?

Passwords can be reset via the Active Places Power homepage here.  

Note, to comply with GDPR Active Places Power has an annual automated process to request user confirmation, via email, that their account is still required.  (This is triggered one year from the last date of account confirmation).  If confirmation has not been made within 30 days, of the date of the e-mail being sent, then the account (and all personal data) is automatically deleted.   This may be a reason for a password change and reset request not being received. Other reasons may be that the email address has been entered incorrectly or that the user's email client has blocked the reset password email in which case the spam/junk email folders should be checked for an email received from noreply@sportengland.org. 

How can I unsubscribe or remove my Active Places Power user account?

Should you no longer require access to www.activeplacespower.com please send a request to the Active Places Team via App.Enquiries@sportengland.org. Alternatively, within the My Account tab, users can configure their email notification preferences and delete their own account.  

By removing / deleting an account you will be removed from any future Active Places Power notifications and all personal data will be deleted.  

How many users can register from my organisation?

There is no limit on the number of users who can register per organisation.

I am not sure whether my organisation is eligible, who do I contact?

You can either submit a request to access Active Places Power through the registration form or contact activeplacesregistration@sportengland.org providing details of your organisation. Either method will send your request details to the Active Places Team who will seek further clarification if needed before making an assessment.

Is there any charge to access the website or data?

Access is free for non-commercial use of the website and data. However, Sport England reserves the right to charge for access where either the website or data will be used for commercial purposes. Refer to the Terms and Conditions for further details.

Which organisations are eligible for Active Places Power Registration?

Active Places Power is a website primarily aimed to support individuals and organisations (such as Local Authorities, National Governing Bodies for Sport, and Clubs) involved in providing sport provision within England with a series of tools to guide investment decisions and develop sport provision strategies. 

Other individuals and organisations can also access the website but we may seek to clarify your need in order to determine if the website is relevant or if access to certain tools needs to be provided in addition to the standard functions.  We normally request that users emails addresses reflect the organizations they represent although acknowledge this is not always possible. 

The following types of organisation are currently specified when registering for Active Places Power access:

• Local Authorities (lower and upper tier)
• Non Governmental Department Bodies
• Central Government Departments
• MPs
• National Governing Bodies for Sport
• Sporting Professional Bodies
• County Sports Partnerships
• Individual Clubs
• Planning & leisure consultants
• Companies wishing to use data for marketing
• Trusts
• Universities and all other academic institutions
A user's registration details should not be passed onto any third parties.